Log in Issue Confluence Cloud

Question

When trying to login to Confluence Cloud the page doesn't open. The browser tries to reload the page several times and then comes up with the message:

"Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page)"

In Internet Options the Cookies and Trusted Sites settings are correct.

When a user logins with a prefilled password (such as LastPass) the Confluence page is accessible.

Any idea how to solve this?

Mariska van Meer · Answer

Thank you for your reply Yevphen.

Unfortunately both clearing cache and changing browser didn't work :(

And because I cleared my cache now I can't access the Confluence page anymore.

Yevhen Rohovets · Answer

Hi, Yes

Try 2 steps:
1) clear the cache in your browser
2) change your browser=)

Often there are cache errors that prevent Atlassian products from working properly.