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Internal Comments for Jira Software ?

Vianney Lejeune

Hello,

Sharing a Jira Software project with a customer and working on User Stories, I would like to be able to restrict certains comments that they are visible only to the development team, and not to the client.

The feature that seems to suit my use case is available on Service Desk, but perhaps there is a workaround for Jira Software ?

Thanks.

Accepted answers

Alexey Matveev

Hello,

You can restrict comment visibility in the old issue view:

https://confluence.atlassian.com/jirakb/add-restricted-comments-on-jira-962353957.html

All comments

Tom Lister_fo1j4e

Hi @Vianney Lejeune

In software projects you have the option to restrict comments to project roles. You would need to talk to your administrator about roles memberships.

e.g.

Regards

Tom

Alexey Matveev

Hello,

You can restrict comment visibility in the old issue view:

https://confluence.atlassian.com/jirakb/add-restricted-comments-on-jira-962353957.html

Vianney Lejeune

Thanks for all your answers, does it means that basically each users group can see its own sets of comments ? Is my understanding correct ?

Having enabled "Check under JIRA Settings > System > General Configuration for "Comment visibility" make sure it's set to "Groups & Project Roles" and not "Project Roles only", however the functionality seems not to be here: