Is there a way to add None to the priority list? (next gen) project.

Jason Bemis

a follow up question to:

https://community.atlassian.com/t5/Jira-questions/Next-Gen-setting-default-value-for-priority-field/qaq-p/1132226

My CSV imported cases all have a priority of None, which I find very useful.  clearly stating that it has not been set.  I can see from a glance at the board which cases need to be triaged.

but new cases opened directly in Jira default to Medium.

I would argue the default state is near useless without a None state as there is no way to tell if a user has actually thought about that value. 

 

 

Petter Gonçalves

Hello Jason,

Welcome to Atlassian Community.

You could create a global priority "None" and add it as the default option for your next-gen project, so you would be able to identify which issues were not set with a priority. These would be the steps:

- Navigate to JIRA Settings > Issues > Priorities

- Create a priority called "None", adding it in the lower level

- Navigate to your Next-gen Project > Project Settings > Issue types

- Select "none" as the default value for the priority field

Let me know if this information helps.