Error Message When Trying to Change a Filter on a Board

Question

I am currently a Board Administrator as well as a JIRA Administrator.  I need to change a filter on a board but receive an error message.  This has been happening for over a week now.  I need to get the filter updated because we are going to be starting a new project soon and we need all the stories/epics on one board.  Below is the screen shot of the error message.  I have been able to update other board filters, but not this one.  Please let me know how soon this can be fixed so it doesn't impede the other project work.

Susan Rainsbarager · Answer

What is the latest on this?  I didn't see any new updates on this.  Do you have anything else for me to try?  The larger project I need filtered to this board is starting very soon and I don't want the team going to multiple boards.

Susan Rainsbarager · Answer

I just tried copying it and changing the filter, I got the same error message.  It also copied the original owner of the board, despite the fact I got a pop up box indicating "as the owner of the board etc.".  What is the next option to try?

Thanks,

Susan

Susan Rainsbarager · Answer

No I haven't tried that.  Scares me a bit because I don't want to lose any of the data.  Let me check to see if I can talk with someone here to help me.  I will let you know about that, but what are our other options?