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How do I deactivate the DEMO service desk without deleting the Demo project?

Frederique Hamel

ve added my user account to the Project permission scheme as service desk agent and Project adminitration. Still cant see the "Deactivate" option in the Service Desk Summary page, undet Developper Tools...

Accepted answers

Frederique Hamel

I found the answer here:

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-i-disable-customer-portal-for-customers-and-only-handle/qaq-p/200188

Thank you!

All comments

Hey Frederique,

My name is Liron and I’m a product manager on Jira Service Desk.

I am not sure I understand what you want to do, what do you mean by “deactivate”?

Will be happy to help once once I know a bit more.

Thanks !

Frederique Hamel

Hello Liron. i'd like to not have Demo desk as a choice on our Portal. Does this clarify?

Frederique Hamel

I found the answer here:

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-i-disable-customer-portal-for-customers-and-only-handle/qaq-p/200188

Thank you!

Dominique Maclean

I see this is an old comment, though i have the same question... would be great to get an answer on this query.

I'm also looking for an answer to this

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