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Date Format Issue

Monika Jaisingh

Hello

We tried changing the date format for our JIRA CLOUD version, but due to some issues we had to undo the changes. Due to all this, the dates showing on our Reports and Filters are not messed up. Although the dates at the task/subtask levels are showing correctly. Its just that now our reports are NOT at all useful.

Is there a way to fix this?

Please advise.

Thanks'

Messed up in Reports & Filters.png Advance Date Settings.PNG

Accepted answers

Petter Gonçalves

Hello Monika,

It seems that the current look and feel of your JIRA instance is misconfigured, causing the displaying of the dates to be wrong although your issue picker is properly set.

To properly configure the way your date/time fields are displayed in JIRA, you can perform the steps below:

Choose the Jira icon (, , , or ) > Jira settings > System
Under USER INTERFACE, select Look and feel.
In the Date / time formats section, set all formats with their original default values, like in the screenshot below:

Screen Shot 2019-08-08 at 18.03.22.png

Let me know if these steps fixed your issue.

All comments

Petter Gonçalves

Hello Monika,

It seems that the current look and feel of your JIRA instance is misconfigured, causing the displaying of the dates to be wrong although your issue picker is properly set.

To properly configure the way your date/time fields are displayed in JIRA, you can perform the steps below:

Choose the Jira icon (, , , or ) > Jira settings > System
Under USER INTERFACE, select Look and feel.
In the Date / time formats section, set all formats with their original default values, like in the screenshot below:

Screen Shot 2019-08-08 at 18.03.22.png

Let me know if these steps fixed your issue.

Monika Jaisingh

Thanks @Petter Gonçalves I will try your suggestion and let you know the outcome.

Monika

Petter Gonçalves

You are welcome, Monika.

We will be waiting to know if the steps worked for you.

Monika Jaisingh

@Petter Gonçalves thanks a lot it did fix the issues. Now the reports and dashboards are working as expected.

Additionally, if I have to change the default (YYYY/MM/DD) date format to MM/DD/YYYY then I guess I will have to change the settings at Advance level as well as Look and feel level correct?

Also, are there any know issues with regards to date formatting at project and at report level that you can share ? So that we are not messing anything unknowingly.

Many thanks.

Date Picker Format.jpg

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