Adding issues to test sessions doesn't work any more

Question

Hi,

Previously (like about 3-4 months before) - I was able to add issues that are raised out of a test session to a test session using the link in the created test session --> More Actions button --> Add issues raised option.

But am unable to do that any more. I get 'No matches found' always irrespective of issues raised within that project or in other projects.

I can't remember of changing any of my permissions, only did a JIRA update in May - June regarding adding permissions for admin users as I was unable to load any of the test sessions if I don't do that update. Seems a forced update. Not sure if it's related and was not removing any of my previous permissions whilst doing this update.

What am I missing as a step to make add issues raised to work again?

Any help would greatly be appreciated.

Thanks

J

Jan-Hendrik Spieth · Answer

We're having the same problem.

Using Zephyr here.

Andy Heinzer · Answer

Hi J,

Natively, Jira does not manage test sessions. However there are lots of third party addons that can do this for both Jira Cloud and Jira Server.

Perhaps if we knew more about which plugin you were using to manage these test sessions as they relate to Jira, we could better direct you to that vendor support to help you here.  A few of the plugins I am aware of to handle test management in conjunction with Jira are

* Zephyr for Jira - Test Management
* Xray Test Management for Jira
* TM4J - Test Management for Jira
* QMetry Test Management for Jira
* synapseRT - Test Management for Jira
* Among many others you can find in Marketplace.

Regards,

Andy