Cannot view board?

Tim Roush

I am our account owner, the project owner & admin, and the board owner/admin, yet when I try to look at the board in question I get:

Sorry, you can't view this page

This page is only available to JIRA Software users. If you think you should be a JIRA Software user, you should ask your administrator to give you application access to JIRA Software.

 

When I try to create a new board, I get an alert box that says:

You currently don't have access to perform this operation

In the background. Then as I try to create the new board, I get

The Jira server was contacted but has returned an error response. We are unsure of the result of this operation.

 

My team can view the board, so I know everything is still there, but I cannot see or admin it.

Jack Nolddor [Sweet Bananas]

Hi if you access to this URL can you view your organization?

https://admin.atlassian.com/

If so,

1.- has your organization access to Jira Software?

2.- In the URL I provided you, under 'Manage User' >> Find you username >> click 'Show details' link >> Have your user access to Jira software?

Kind regards