Remove a user from Site-Admin Group

Question

A colleague was part of the Site-Admin group but she has since left the company. When I tried to revoke her access, it says "This user is a organization administrator, and their privileges cannot be modified".

How do you remove a user that used to be an admin from your organisation's JIRA instance?

Jack Brickey · Answer

Are you trying to remove a user from a group. If so can you check the “groups” under organization page?

Charlie Sturman · Answer

Hi, I click on the orgainsation site name, but there is not anything that says settings. I am really stuck with this

unknown · Answer

I had the exact same issue on Jira Cloud. What you should do is this:

* Go to Settings
* Then "User Management"
* The top icon should say "Organization" and your site name, click on it
* Then click "Settings"
* Then "Administrators"
* There you can remove organization administrators from that group
* You can now also remove them from your site, if needed

It's a bit of a hassle perhaps, but it kinda makes sense.