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How do you treat a ticket being tested by a QA person

Spyros Iordanopoulos

How do you treat a ticket being tested by a QA person?

Accepted answers

Hi @Spyros Iordanopoulos ,

Usually what I do in these cases is change the workflow to have a status for this situation, such as "QA Testing". When in this status, I also usually assign the QA person the ticket.

All comments

Hi @Spyros Iordanopoulos ,

Usually what I do in these cases is change the workflow to have a status for this situation, such as "QA Testing". When in this status, I also usually assign the QA person the ticket.

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