How to make field mandatory based on another field

Vando Goncalves _e-Core_

Hi Guys.

I need to make a custom field mandatory based on another custom field value.

Example:

For example, Outage Start Date and Outage End Date will be mandatory, if I set the field "Outage" with the value "Yes".

If i was using Datacenter/Server, I'd do ths using behaviours. Buuuuuut, Cloud instance here.

 

Any guidance is highly appreciated.

PVS

Hi @Vando Goncalves _e-Core_ 

 

You can do this, but it requires:

• Download version of JIRA (will not work with OnDemand)
• Script Runner Plugin

Here is a high level explanation so you can get an idea of what is needed.

After the issue is created, we are going to create a second transition with the same name and screen, and have it go to the exact same status. In effect, we're going to create a transition where the Workaround field is required, and a duplicate transition where it is not. And, we are going to use the Conditions to hide one of the 2 transition buttons based on the value of what is entered in the Criticality custom field.

 

How To:

 

Because you did't list the status or transition names, I'm just going to use [ Create -> Open -> In Progress ] for this example. For the transition name, I'm going to simply call it "Start".

• From Create -> Open, the Criticality field is set based on your comment.
• From Open -> In Progress, you hit a transition button called "Start". This will display a screen where the "Workaround" field will be set to required, or not, based on the Criticality value.
• We are going to set one transition to display and not require Workaround, only if Criticality = Blocker
• We are going to set the 2nd transition to display and require Workaround, only if Criticality = Non-Blocker

Steps:

1. Open your workflow designer.
2. Create an additional transition from Open -> In Progress, and label it "Start" to match the original. If JIRA complains about the duplicate name, then make it "Start " with a space at the end.
3. Set the transition screen to be the same screen the original "Start" transition is using.
4. NOTE: From here on out, I will refer to the transitions as "Start 1" and "Start 2" so we can keep them separate.
5. Open the Conditions view on Start 1
6. Click Add Condition, select Script Condition (a feature of Script Runner Plugin), click Add
7. Click on Simple Scripted Condition
8. A list of links will display below, Click on "Has custom field value equal to"
9. This will populate a quick code snippet in the field above
10. Change 'SomeCustomField' to 'Criticality' (include the ' ' single quotes)
11. Change 'Some Value' to 'Blocker' (again, include the ' ' single quotes)
12. Click Add button at the bottom
13. Start 1 transition button will now only display if Criticality = Blocker
14. Open the Conditions view on Start 2
15. Click Add Condition, select Script Condition, click Add
16. Click on Simple Scripted Condition
17. Click on "Has custom field value equal to"
18. Change 'SomeCustomField' to 'Criticality' (include the ' ' single quotes)
19. Change 'Some Value' to 'Non-Blocker' (again, include the ' ' single quotes)
20. Click Add button at the bottom
21. Start 2 transition button will now only display if Criticality = Non-Blocker
22. Open the Validators view on Start 2
23. Click Add Validator, select Fields Required, click Add
24. Select Workaround, click Add >> button
25. Click Add button at the bottom
26. Start 2 transition now requires Workaround
27. Publish Workflow

We just did 2 things

• Set 2 transitions to display/hide based on value of Criticality
• Set the 2nd transtion that shows when Criticality = Non-Blocker, to require Workaround field

Please note that setting a field as required through the Validator transition does not display a required asterisk, but it is actually required.

 

 

In cloud Version Also Script Runner Is Available 

 

 

Thanks,

Venkatesh