Filter by 'Approver' in advancer search using JQL - Not working for me

Question

As one can see, I am not able to filter out using 'Approver' nor getting the suggestions for the same- I have admin rights. Any alternative to fix this ?

Roman Kersky · Answer

HI, check this KB https://confluence.atlassian.com/jirakb/field-or-filter-does-not-exist-or-you-do-not-have-permission-to-view-it-278692696.html

Sreenivasaraju P · Answer

@Abhijeet Gupta ,

Have you created the custom field called Approver ? Please check the custom fields list.

Approvers is the field name created default by Service desk.