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How to download the attachments of all tasks at once

Shrilekha Behera

We need all the attachments of each and every task of Jira application. Is there a way to download all the attachments at once and save it in a place?

Jira application which has all the tasks will not be available to us after 31 July 2019 as customer has provided their own Jira. Please reply.

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Roman Kersky

HI, if you are using JIRA Server, you can download all attachments in the file directory

Shrilekha Behera

How to know whether I am using JIRA server or not ? And if not then how to download the files apart from using JIRA Server?

Roman Kersky

Look at the link if it contains .atlassian.net then it is Cloud.

For cloud you can install the plugin https://marketplace.atlassian.com/apps/1220266/bulk-attachment-download?hosting=cloud&tab=overview

and the server https://marketplace.atlassian.com/apps/1211093/download-attachments

Nic Brough -Adaptavist-

For Cloud, you have two choices. Download a full backup of the system which will contain all attachments, or click on each thing you want to save (although I would do that with a script that downloads the files via REST rather than manually clicking)

Shrilekha Behera

I have admin privilege in JIRA. But still I am not able to install the plugin for cloud. I am getting the below message:

"Only site administrators can start trials for paid apps, and unfortunately, you are not one of them. Contact your site administrator to start a trial for this app".

Shrilekha Behera

We took a backup of a project from Backup manager-> Back up for cloud in JIRA settings.

But we do not have access to view them.

Nic Brough -Adaptavist-

The backup function gives you a file for download.

Shrilekha Behera

Where shall we find the option to download the file. We could not find any file for download while we were taking the backup from Backup manager-> Back up for cloud in JIRA settings. And in what extension does the file will be downloaded. Please reply.
Can you provide any contact no. to discuss on how to do it.

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