We are unable to add attachments to jira ticket while creating ticket using API. However, we are able to successfully create a ticket in Jira but fails to add attachments with it.
API we are using for attachments is as below:
POST https://<Id>.atlassian.net/rest/api/2/issue/<ticket-number>/attachments
Headers: Basic userName:ApiToken X-Atlassian-Token nocheck
We are getting four exceptions as posted below:
1. org.apache.http.client.ClientProtocolException
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:187)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at com.hexaware.instantfeedback.tickettool.service.impl.JiraTicketSystem.addAttachmentToIssue(JiraTicketSystem.java:714)
at com.hexaware.instantfeedback.tickettool.service.impl.JiraTicketSystem.processAttachments(JiraTicketSystem.java:653)
at com.hexaware.instantfeedback.tickettool.service.impl.JiraTicketSystem.logDefect(JiraTicketSystem.java:567)
at com.hexaware.instantfeedback.tickettool.service.TicketToolService.logDefect(TicketToolService.java:142)
at com.hexaware.instantfeedback.tickettool.controller.TicketToolController.logDefect(TicketToolController.java:41)
at com.hexaware.instantfeedback.ai.controller.AIController.getAIResponse(AIController.java:320)
at com.hexaware.instantfeedback.ai.controller.AIController.processAIResponse(AIController.java:482)
at com.hexaware.instantfeedback.service.DialogflowControllerService.processAIResponse(DialogflowControllerService.java:91)
at com.hexaware.instantfeedback.controller.DPMController.processUserInput(DPMController.java:356)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:207)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:137)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:102)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:800)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1038)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:998)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:901)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:875)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:478)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:80)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:799)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1457)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2. Caused by: org.apache.http.client.NonRepeatableRequestException: Cannot retry request with a non-repeatable request entity
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:108)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
... 50 more
3. Caused by: java.io.IOException: Stream Closed
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:233)
at org.apache.http.entity.mime.content.InputStreamBody.writeTo(InputStreamBody.java:92)
at org.apache.http.entity.mime.AbstractMultipartForm.doWriteTo(AbstractMultipartForm.java:134)
at org.apache.http.entity.mime.AbstractMultipartForm.writeTo(AbstractMultipartForm.java:157)
at org.apache.http.entity.mime.MultipartFormEntity.writeTo(MultipartFormEntity.java:113)
at org.apache.http.impl.execchain.RequestEntityProxy.writeTo(RequestEntityProxy.java:121)
at org.apache.http.impl.DefaultBHttpClientConnection.sendRequestEntity(DefaultBHttpClientConnection.java:156)
at org.apache.http.impl.conn.CPoolProxy.sendRequestEntity(CPoolProxy.java:160)
at org.apache.http.protocol.HttpRequestExecutor.doSendRequest(HttpRequestExecutor.java:238)
at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:123)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
... 52 more
4. (RetryExec.java:97) - I/O exception (java.io.IOException) caught when processing request to {s}->https://hexinnovlab.atlassian.net:443: Stream Closed
Note: We suspect that we stared facing this issue after we migrated to userName:ApiToken for Authentication.
We request you to kindly look into it and help us with your inputs to find a solution.
Thanks and Regards
Safwaan