JQL Last Updated Record based on Custom Field

Sara Toliver

I have a custom field (Account) and a custom field (Status - Happy, Sad, Indifferent).  We will create a task for each time we reach out to the account to gauge their status.  The status could change each time we reach out to the account, but I want to know the last status for each account.

On Nov 1 we reached out to the account and they were Sad.  On Dec 1 we reached out to the account and they were Happy.  I need to know that they are now Happy.

Any recommendations on the JQL I could use to find the last resolved record for an Account?

Contact Kintosoft

JQL filters return issues pnly, therefore getting specific issue data like the history of changes of a custom filed along the time is not possible with JQL.

However, there are alternative ways to get such information via the SQL for JIRA:

select c.fromvalue as "Previous State", c.created as "Date"  
from issues i inner join isssuechanges c on c.issueid=i.id 
where c.field='Status' and i.key=? 
order by c.created desc

would provide the history of the Status  custom field along the time given a particular issue key = ?

You might also want to show the results above on a table in the Issue Detail View by creating a custom field for the SQL query above with SQL for JIRA Custom Fields extension.

Or maybe you prefer to create a report for some issues by using the SQL for JIRA Reports and Gadgets.. extension.