Hello, some time ago we had an issue with Jira Software [thread]. At the end we decided to reinstall the whole system.
Today I started setting up the new box, but when I wanted to get the Jira Software installer (https://www.atlassian.com/software/jira/download) I only get the option for free trial or "buy now" even though we have the "starter" license from before.
Do we need to "deactivate" the previous license in order to proceed or something like that?
I'd appreciate any clues.
Kind regards,
Aljaz S.
