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How is issue ranking supposed to work?

Swaroop Rao

Based on what I have experienced, it looks like we need to have the clause "ORDER BY Rank ASC" in the filter query for a board in order to use the drag-and-drop feature to organize the backlog. My question is: how is the ranking supposed to be interpreted? If we order the backlog by ascending rank, that means that the higher ranked issues will be at the bottom of the backlog. So, does a higher rank translate to a lower priority? I want the highest priority issues to be at the top of the backlog so that I can easily drag them into a sprint. I tried searching the help/support pages to no avail. Also, what is the default rank for a newly created issue?

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Alexey Matveev

Hello,

If you use the Rank field, you rank your issues yourself. You use the drag and drop to rank issues. Drag higher and the issue will have a higher priority than all lower cards.

Swaroop Rao

I think I understand that part. What confuses me, however, is why does JIRA disable drag-and-drop if my filter query has "ORDER BY Rank DESC"?

Alexey Matveev

Because you use a custom filter. If you want to use the drag and drop then do not change the order by rank clause.

Swaroop Rao

I'm OK with that. When I switch to the default filter, it means that the higher ranked issues (numerically) are at the bottom of the backlog and lower ranked (numerically) are at the top of the backlog, since the issues are in ascending order by rank. So, if I'm pulling issues from the top of the backlog, I'm essentially pulling issues that are lower ranked (numerically). So, I'll repeat my original question: does a higher rank (numerically) translate to a lower priority?

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