HTTP error when uploading file in Confluence Cloud

Question

I'm trying to upload a small text file to a confluence page, but I see the "HTTP error" message. Have since tried with other files but nothing will upload. What's the solution for this when working with Confluence Cloud?

Felipe Thozeski · Answer

Hi Jessica,

I'm happy to hear things are working. If you need anything else, we're glad to help.

Cheers,
Felipe

Jessica_fe6ru4 · Answer

Hi Felipe, thanks for getting back to me but the issue appears to have resolved itself this morning. It was only a small file text file initially, yes. Never had a problem uploading before, and attachment size limit is definitely large enough. All the message said was HTTP error. Best, Jessica

Felipe Thozeski · Answer

Hello Jessica,

Please give us more information about the issue.

* The difficulties on uploading files to Confluence started when you tried to upload the small text file you've mentioned? Were you able to upload files to Confluence before?
* Does the "HTTP error" message stand alone or does it contain additional information (e.g., the type of error)?
* Are the attachment size set properly? (see Configuring attachment size)

Regards,
Felipe