About time formats and time pickers With Service Desk Portal

Question

Hi!

I have a question about the service desk. I am sorry if you already have a question, but I would appreciate your answer.

1. Is there a way to change the date format of the date and time picker on the Service Desk Portal?
2. Is there a way to set the time format of the date and time picker on the Service Desk Portal to 24 hours and change the number of minutes in minutes?
3. Date applied to the service desk portal. Is there a way to change the format as in 1?

柿﨑 光樹 · Answer

By the way, JIRA side is "yyyy/mm/dd".

柿﨑 光樹 · Answer

Thank you for your reply.
As attached to the image, but now when you select a date in the calendar,
It is displayed as "dd / mm / yy".
I want to change this to "yyyy / mm / dd".

<English translation in the photo>
発生時刻：Time of occurrence
7月：July
例：Example
午後：Afternoon
「保守内容が発生した時刻を入力してください。」：Please enter the time when maintenance occurred.

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José León _Sistel_ · Answer

Do you need that date format "in the portal" to be different to the one set on the "back"? Usually that is a setting that is set on the user's profile, so depending on their locale will be one or another.

Please, let me know, so I can elaborate further.

Regards

Business Process Studio for JIRA