Zendesk - Jira App: Notify button not visible in new issue view

Ricky Alfaro

When using the new issue view in Jira and with the Zendesk integration app installed, the "Notify" button is no longer showing on the right side of the issue screen. When I choose to go back to the old view, the Notify button is visible again. 

Are app integrations not supported in the new view or are they somewhere else that I am not seeing?

Ricky Alfaro

Nevermind. There is an extra click now to view more details of add-ons. You have to click the "open Zendesk Support" link to see the notify button now. 

It didn't look like a button because before you click on it, it is not highlighted or have the arrow next to it. One extra click now, but still works.