I'm trying to find out how to give a client access to ONE project in Jira without seeing anything else that goes on.

Question

This question is in reference to Atlassian Documentation: Assign users to groups, project roles, and applications

So, I just barely started my JIRA account and I'm learning how to use it. I created a project, updated my backlog, and created a sprint but now I want to know how to add my client as a user and restrict their access to only this one project. I've read a whole bunch of documentation on how to do this and I've tried about 5 different things but it still is not making sense to me. Can anyone help me with this?

Caleb Kingston · Answer

Thanks Mauro. I read the article and tried to follow it. I see what it's trying to do but I still can't seem to get it working.

I went through the first pre steps but they seem vague. It says the article assumes that I:

* Created the users in JIRA. 
* Populated these users into client-specific groups (i.e. all users from 'Company A' are grouped into the 'Client A' group) 
* Granted these groups JIRA access by adding the groups to JIRA Users global permission
* Removed Internal Project access to client-specific users by removing them from the default JIRA Users global permission. (i.e. removing jira-users group)

So what if I didn't do steps 2-4? I've spent a half hour trying to figure out where in settings I do this but it just doesn't make sense to me just starting with Jira. I think I may have figured out 3 but this just seems all hairy for just trying to give a client access to one project. Any other articles you could recommend to help me through these basic steps? I've already searched in the documentation myself.

Thanks again,

Caleb

Mauro Badii · Answer

Hi Caleb,

I think this guide will help you achieve that

How to restrict project access to different isolated user groups

Cheers!