Please look into it. We cannot assign the ticket to any users.
It has been resolved for me,
Yes, Working now. Thanks.
I am seeing this error today. I can change the "Failed" user to another user, and then back to the proper user. This helped for a few minutes but Failed to retrieve user xxx came back.
I logged out and then back in, and looks like no problem now - the user names all behaving nicely again.
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