nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Application Links and ServerID

Bartłomiej F_ Tajchman

Hello, I have a self-hosted Jira linked to self-hosted Bamboo. It works well. I need to split Jira to two instances: self-hosted and cloud. I migrated Jira to cloud and it works well - some projects is in self-hosted Jira and others in cloud one. I have a problem with application link, I'm unable to create link "Jira Cloud" <-> "Bamboo", it says: "The ServerID reported is already being used for an Application Link. This may be because you have multiple applications with the same ServerID". It seems like new Jira Cloud and old Jira self-hosted have the same Server ID. What should I do to create a proper application link "Jira Cloud" <-> "Bamboo" next to working "Jira self-hosted" <-> "Bamboo"?

Accepted answers

Dario B

Hi @Bartłomiej F_ Tajchman ,

I can see that you opened a support ticket for this issue and that you actually already solved it by yourself.

I am pasting the solution in here in case any other user will be facing the same issue:

Problem solved, we changed Server ID in our Jira Server site and application links started to work. Thanks for answer!

Have a nice day!

Dario

All comments

Dario B

Hi @Bartłomiej F_ Tajchman ,

I can see that you opened a support ticket for this issue and that you actually already solved it by yourself.

I am pasting the solution in here in case any other user will be facing the same issue:

Problem solved, we changed Server ID in our Jira Server site and application links started to work. Thanks for answer!

Have a nice day!

Dario

unknown

Hello there,

I'm having the exact same problem as bart27 described.

However, I would like to leave the server ID in our Jira server instance unchanged.
Is there a way of tackling the problem on the cloud site, by, e.g., changing the serverID of "Jira Cloud" to solve the problem?

Thanks!

Dario B

@[deleted], I am not sure this can actually be done. However, the best way to get an answer on this would be to open a support request using the following link: https://support.atlassian.com/contact

Cheers,
Dario

unknown

@Dario BThanks! I'll see what support says and update my question later.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

cloud

jira-cloud

application-link

jira-server