No data shown in Power Bi Web from Jira Cloud

Question

Hi, tried connecting Jira Cloud in Power BI Web with the standard included app/connector, but no data is shown.  All labels loaded but no data.

Using this URL

https://xxxxxx.atlassian.net where xxxx is my domain

also tried adding the URL with the project name, like:

https://xxxxxx.atlassian.net/projects/AAA

but it never loads data to PBI.

Basic authentication works OK with a Token created in Jira and authentication works OK, actually in Jira it shows token was "used seconds ago".. and refresh in PowerBI shows OK, but all dashboard is empty, only column names are shown.

In Jira I have a lot of issues, and even a few assigned to myself, and I have several projects.

What should I check?

thanks!

JP

Julio Banegas · Answer

Hello,

I am new to Power BI, can someone tell me how or where do I input the token I created in Jira ? My dashboard in power BI is blank as well. All data "labels" loaded but it is all blank.

Juan Pablo Chemes · Answer

Fixed the issue, I was using the token name + key to authenticate w/basic auth, which authenticated OK but with no authorization to pull data.  Fixed that and now PBI gets the data.

Now that it syncs data ok, I don´t know how to filter by project (we have many projects in Jira and want to get bugs for a particular one), and it only return a set of xxx records, so I´m not getting the bugs for the project I need.  Is there a way to set those parameters?  (either using the standard PBI app or the pbit)

thanks.

JP