Can I allow customers to create new accounts under the same organisation in service desk?

Question

I've created a service desk project that I only want certain organisations to have access to. To account for this I have created a number of organisations that I have given included in the customer list of this project.

However, as far as I can tell, if a new person joins my customers' organisation, I need to manually create a new account for them inside that organisation.

Is there a way that I can allow another member of that organisation to create a new account under the organisation? Meaning that if a new person joins their company and needs access to the service desk, they can manage this and not me?

To clarify, this organisation is not included in any other service desk projects, meaning that I cannot rely on them raising a ticket in another service desk project that has the linked organisation included.

Ethan Field · Answer

Thanks for your reply.

I'm more looking to give control to my customers so that a customer can invite a new email address to join their organisation.

Voldemar Mollet · Answer

If I understand correctly, you can simply invite them to the project and specify their email address:
"Project settings"-} "Add people" -}  write emails and choose roles