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How to create A WEBHOOK for email notification

sravya kancherla

Hi,

when we create an issue in jira even without assign i would like to get email notification.

Can u suggest how to create a webhook for email notification (or) we have a Jira website and Email site to connect these two we need REST API. how can we get REST API

Accepted answers

Dario B

Hello @sravya kancherla ,

I am not sure I have a correct understanding on what you are trying to achieve. However, if you want to get a notification every time a ticket is created in Jira, then you can just do this by configuring the notification scheme for the Jira project(s) to send you a notification on "Issue Create" event.

For details on how to do this you can refer to the below documentation page:

Creating a notification scheme

Please let me know if this is what you were looking for or provide more details on what you are trying to achieve.

Cheers,
Dario

All comments

Dario B

Hello @sravya kancherla ,

For details on how to do this you can refer to the below documentation page:

Creating a notification scheme

Please let me know if this is what you were looking for or provide more details on what you are trying to achieve.

Cheers,
Dario

sravya kancherla

Hi Dario Bonotto,

Major issue is, i want how to create url

Dario B

Hi @sravya kancherla

There may be a misunderstanding here.

As written in the managing webhooks documentation page:

Webhooks are user-defined HTTP POST callbacks. They provide a lightweight mechanism for letting remote applications receive push notifications from Jira

In other words: when the specified event happens Jira will send some data to an external system configured by you.

The URL you are pointing to is the URL of the external system that will receive the data and this is something that has to be provided by you. Therefore, I have some difficulties understanding what you mean with "I want this url".

For further details and instructions on how to configure and use WebHooks in Jira please refer to:

https://developer.atlassian.com/cloud/jira/platform/webhooks/

Please review the above documentation page and, if further help will still be needed, provide more details on what you are trying to achieve.

Cheers,
Dario

sravya kancherla

Hi Dario Bonotto,

I have a small question. Is it possible get notification through mail even when issue is created in jira and we didn't assigned anyone to that issue,even then can be get notification and from which app we can create that url

Regads,

Sravya

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