I more often want to work on new tickets straight away than having them for later and rather decide which ones can go on the Backlog pile than the other way around. Currently when creating a new ticket in a next-gen project I ... * create the ticket, * go to the Backlog * move the ticket from the Backlog to the Board. Is there a setting to have tickets created saved to the Board instead of the Backlog so I can skip steps 2 & 3?

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Next-gen: Can new tickets be saved to the Board instead of the Backlog?

Al_dcgpfj

I more often want to work on new tickets straight away than having them for later and rather decide which ones can go on the Backlog pile than the other way around.

Currently when creating a new ticket in a next-gen project I ...

create the ticket,
go to the Backlog
move the ticket from the Backlog to the Board.

Is there a setting to have tickets created saved to the Board instead of the Backlog so I can skip steps 2 & 3?

Accepted answers

Johan_yi2m6g

When you create a ticket, there should be a field called "Sprint".
If this isn't in the list, go to Project Settings --> Issue Types --> whichever Issue Type you want to edit --> and add the Sprint Field in the list.

Save changes and you're done.

Now, when you create a ticket, whenever you are on the Board or the Product Backlog, you can select the Sprint (including the current Sprint).

All comments

Jason Stork

You can create a ticket directly in the board column by hitting the plus sign in each column. At first, you are limited to just selected issue type and writing a summary. Just open the ticket to fill in all other information and custom fields.

Jason Stork

Al_dcgpfj

Sure, thanks Jason.

But I am creating tickets against that project from wherever I am in my Jira instance by hitting "c" and would like to have these tickets not "hidden" in the backlog.

Your method would means:

Go to project
Go to project Board
Create task in column

What I want is

Create task

Johan_yi2m6g

Save changes and you're done.

Now, when you create a ticket, whenever you are on the Board or the Product Backlog, you can select the Sprint (including the current Sprint).

Al_dcgpfj

Thanks Johan!

So you are saying this option is only given if I organize everything in Sprints, but not without them?

Johan_yi2m6g

I just disabled the Sprint Feature and then I am unable to add them to a Sprint immediately, so yes, you would need to have the Sprints enabled to use this.

However, if you check your Board again, you can also create a ticket there in your current iteration if you have no Sprints enabled.

You can see the list with the issues that are on your Board, when you are looking at your Backlog. Under this Board, you can see the + Create issue button.

This would only provide the summary, though, but it's visible on your Board immediately as well.

Al_dcgpfj

Thanks again for taking the time.

My idea is more towards
-> I am in Project A (or in a subtask, etc. in Project B; just not on the Board) and want to create a new task in Project B without navigating away from the current screen
-> I hit the "c" key and create a new task in Project B
-> the new task should be on the Board of Project B, not (hidden) in the Backlog

Hope that makes sense.

Constantinos Symeonides

Same here, would love to know if anyone has discovered a workaround that doesn't involve Sprints.

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