JIRA next gen - how to import csv to update existing issues without creating new issues?

Sarah Wood_s4wljd

Issues already exist in the project.

I created an export of these issues, revised the values of some data and now want to import the csv to change the values of the existing issues.

Bulk update will not work bc there are different values for different issues.

How can I use import to update existing issues without creating new issues?

 

Ignacio Pulgar

A csv import will update existing issues if a column with issue keys is mapped to issuekey field.

Including the summary is also required, even if you are just updating instead of creating new issues.

Ensure all columns contain valid data for the fields you are going to map them to.

By following the import wizard till the end, you'll update issues as desired.