Bug in nextgen project with custom fields when Jira is not english

Eszter

In our nextgen project we set up a custom field called "end date", and this field should be updated when the issue moves to done.

This works fine as long as Jira is set to english for the user, but when someone uses Jira in german, the following error occures:

Statusänderung fehlgeschlagen
Benutzedefiniertes Feld customfield_11034 - End date im Vorgang [UC-71] konnte nicht aktualisiert werden.

Which basically means that I cannot update the status because the custom field could not be set.

Andy Heinzer

Hi Eszter,

I created a support case for this issue.  I suspect that we will need this to be able to take a closer look at your Jira Cloud site and better understand the field types, add-ons, and other environmental factors that might be in play here.  You can access this support case over at https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-478931

I have not found any other reports of this just yet so perhaps our Cloud support team can investigate this issue further to better understand what might be causing this error.

Thanks

Andy