Can we configure customer's IP range or Domain name to receive the tickets in Jira Service Desk?

Atul_5t2tot

Hi, 

I want to configure Customer's IP range or Domain name in Jira Service Desk so that from only trusted sources I should get the valid request/tickets. 

Kindly let me know if there is any such setting available in Jira service desk. 

Thanks & Regards, 

Atul. 

Angélica Luz

Hello Atul,

Welcome to Atlassian Community!
Currently, on Jira Cloud, it's not possible to restrict domains or IPs for creating tickets.
We have feature requests suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-868
- https://jira.atlassian.com/browse/JSDCLOUD-1924
Please, click on vote and watch to receive updates about the features.

Regards,
Angélica