delete a use and re assign all the issues

Question

Hello,

I would like to delete a user in my Jira. So i click on administration, global users. I look for the user I want to delete and I click on delete. An error message says: « This user cannot be deleted at this time because there are issues assigned to them, they have reported issues ».

It is right so I click on the Assigned issues (more than 100 issues, all closed).

My problem is: I want to re assign all the issues to another user. But I can not do it in one shot (example: select all and re assign all issues to..) It will be very exhausting to do it one by one. I’m sure their is a better way.. Can someone help me with this?

Christophe Dube · Answer

Thanks for answering me. I tied to reopen all the issues. I tried several status but the problem is i cannot re assign several issues to a different user in one time. I don’t understand why because I’m pretty sure that a few month ago, it was possible..

Christian Czaia [Decadis AG] · Answer

You can bulk assign issues. Your problem is (that's my guess) that closed issues can't be edited. At least that's the default (jira-workflow).  You'd have to make them editable again by deleting the property on the closed step:

jira.issue.editable=false