Our current set up for our helpdesk on JIRA. Is if we comment on a job, it sends a email out to the customer from a Jira@ address. This is a NoReply Email.
Is there a way to set this up so that if someone does get a reply. They either receive a email back with a message saying that the email will not be received and to email a different address. Or to have their reply forwarded to a specific address?
