How do you handle non project issues?

Question

So I would like to use Jira to manage all my company issues many of which aren't specific to a project or a project hasn't been developed to address the issue yet. Further confusing this is the fact (as far as I can tell right now) all issues have to be tied to a specific project and when an issue is assigned to a project you can't transfer it to a different project. Is there anyway around this? How does your company handle issues that aren't related to an existing project?

Jack Brickey · Answer

* Yes all issues must be associated to a project.
* for ‘non-project’ specific issue just create a company catch-all project called say General (GEN) or whatever.
* issues can be moved between projects, except for Next-gen

Pedro Felgueiras · Answer

Hi @Michael Arndt

All the issues in Jira have to be inside a project, but you can move issues from project A to project B. Here is some documentation to help you with this https://confluence.atlassian.com/jirasoftwarecloud/moving-an-issue-902499026.html

My suggestion is to create a project to aggregate all the issues that haven't any project and when the project is create move them to the right project.

Best regards,

Pedro