Request for the clarification regarding the permissions to perform okta configuration in Cloud JIRA

Dhananjay Mukhedkar

1. Who has the rights of an organization administrator in order to do the okta configuration in  JIRA cloud.
2. What is the expected user rights to add new instance to the Atlassian Cloud.
3. If we have the site admin rights for one instance, can we be considered Atlassian group admin also ?

Angélica Luz

Hi Dhananjay,

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.
Feel free to add the resolution here once the ticket is resolved to help other customers that may face the same issue.

Regards,
Angélica