How to do Undo action on jira workflow

Question

Hello All,

My requirement is very simple and relevant.

If issue is present in In Progress status. I moved it to On-Hold. Then it should be again move to In-Progress status.

I want to do it for all other statues. so I don't want to use Back Status to each status.

The reason is, I have to use all separate transition to each status from On-Hold. so impact is all buttons should be visible on On-Hold Status.

What is simple solution for this.

Thanks,

Prashant

Andrew_g4chs4 · Answer

Hi @Prashant Mali ,

I suggest you cannot do it with basic functions.

Maybe if using scriptrunner. Add custom field, and save previous status to field. Then add button 'undo' on view and write script which get info from this field.

https://scriptrunner.adaptavist.com/latest/index.html

B.R.

Jack Brickey · Answer

Configure your workflow to use the “All” transition which allows you to transition from any status to any status.