Why does mobile app not match attachments with their comment?

Nathan D Mellor

You know, if the Android app would do one more thing, it would be actually useful. 

That one thing is to match the attachment to the comment it was attached to. It doesn't. It has all the attachments lumped together at the top.  

Because of that, I cannot properly respond to comments. 

I have to go running to find a computer so I can actually see what picture goes with what comments.  

Could JIRA PLEASE do that one thing?

Petter Gonçalves

Hello Nathan,

Welcome to Atlassian community!

Actually, the JIRA Cloud Android App render the attached images with the comments if you add it as an inline image (By copying it in the comment field), just like you can see in the screenshot below:

That been said, I would like to know more information to better understand what is causing the issue you mentioned:

- What is the extension of the file you are trying to add?

- Is this a next-gen project?

- What is the version of your Android?

- Are you using the last version of JIRA Mobile App?