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Adding "last comment" in a Filter Results Dashboard

Stephanie Mueller

I am wanting to show the "last comment" written in a JIRA to provide an overall status.

I was just wondering on when you create a dashboard if there is a way to add in the last comment added in a JIRA to a gadget in the "columns to display"? I added "comments" listed in the columns to display option but nothing pulled up. I am using the JIRA3 instance. Thanks!

Accepted answers

Alex Christensen

Are you using Jira Cloud or Jira Server/Data Center? There's no way to do this by default in either case, so you'll need some add-on to help you with this.

If Cloud, this link might be helpful to you:

https://community.atlassian.com/t5/Jira-Software-questions/How-do-you-copy-the-last-comment-of-an-issue-to-a-custom-field/qaq-p/819191

If Server/Data Center, you can definitely achieve this probably using the same steps as in the last link above using Automation for Jira Lite, but if you have ScriptRunner installed, you can create a scripted field using this script:

/**
* Field name: Last Comment
* Template: Text Field (multi-line)
*
* Description:
* Returns the last comment on an issue.
*
*/

import com.atlassian.jira.component.ComponentAccessor

// get the latest comment
def commentManager = ComponentAccessor.getCommentManager()
def comment = commentManager.getLastComment(issue)

// check to see if comments exist - return comment body if so
if (comment != null) {
return comment.body
}

return null

Kristian Walker _Adaptavist_

Hi Stephanie,

I can confirm that if you are using Jira Cloud that it is not possible to create a Scripted Field like you can do with ScriptRunner for Jira Server.

The reason we are unable to provide this functionality is due to the restricted functionality and API's which Atlassian provide inside JIRA Cloud, due to the fact that Atlassian only provides a Rest API in Jira Cloud and not the same Java API that the server version contains.

You can see more detailed information on the differences between ScriptRunner for JIRA Cloud and ScriptRunner for JIRA Server inside of the documentation page located here.

I can, however, confirm that the closest functionality to a Script Field that can be achieved in Jira cloud is a Script Listener which calculates a value on an issue as described inside of the documentation page here.

The Script Listener would need to be configured to fire on the Issue Updated event and would need to call the Get Comments API documented here to get all the comments from an issue and then to add the text from the last comment to a custom Text field.

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian

All comments

Alex Christensen

Are you using Jira Cloud or Jira Server/Data Center? There's no way to do this by default in either case, so you'll need some add-on to help you with this.

If Cloud, this link might be helpful to you:

https://community.atlassian.com/t5/Jira-Software-questions/How-do-you-copy-the-last-comment-of-an-issue-to-a-custom-field/qaq-p/819191

/**
* Field name: Last Comment
* Template: Text Field (multi-line)
*
* Description:
* Returns the last comment on an issue.
*
*/

import com.atlassian.jira.component.ComponentAccessor

// get the latest comment
def commentManager = ComponentAccessor.getCommentManager()
def comment = commentManager.getLastComment(issue)

// check to see if comments exist - return comment body if so
if (comment != null) {
return comment.body
}

return null

Kristian Walker _Adaptavist_

Hi Stephanie,

I can confirm that if you are using Jira Cloud that it is not possible to create a Scripted Field like you can do with ScriptRunner for Jira Server.

You can see more detailed information on the differences between ScriptRunner for JIRA Cloud and ScriptRunner for JIRA Server inside of the documentation page located here.

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian

Stephanie Mueller

Thanks, Kristian! I appreciate the response.

Rajesh Ramankutty

@Alex Christensen i need to add comment restriction also in the last comment so can you tell me how to do it?

Tej Poudel

Hi @Rajesh Ramankutty

If you want to restrict comment on the issue, restrict it from Permission Scheme. Or If you want to customize and restrict Last Comment field to other projects, just add the context.

Melody Strauss

This was exactly what I was looking for after trying the JQL Function and realizing I needed to display the data in a field.

Thanks!!!

Gonchik Tsymzhitov

Hi!

Sounds good

Rich Wolverton

Nice work. This is extremely helpful.

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