Restrict use of "critical" and "blocker" Priority Field for all users except 3 specific users.

Question

On the Jira project I am administering, we want to restrict the use of "critical" and "blocker" but specific to our project only not on a global level. Only 3 or 4 specific users should be able to set priority to "critical" or "blocker" all other user's should only be allowed to use "Low", "Medium" and "High" How do I go about this without affecting the priority field for other projects/on a global level?

**just to note, I have tried other options like editing the workflow transition properties and the permission/screen view/edit options but they don't work for what we need and add-on's are not an option.

Millicent Dikotope · Answer

Hi Earl,

Thank you for the feedback. A little disappointing that it's not possible without add-ons but will look at a different approach to it.

Earl McCutcheon · Answer

Hello Millicent,

By default a user with  "Schedule Issues" permission can set the priority form any of the available priorities on the list.  It's an either CAN or CANNOT set priority function.

Ultimately this comes down to field level permissions in Jira, which is a feature that was explored previously but the decision was reached to not implement this function for the reasons discussed in the following feature request:

* https://jira.atlassian.com/browse/JRASERVER-1330

So to add in a permission restriction to the field level you will need to look at an add-on to do this ScriptRunner looks like is has this capability as detailed HERE, and there is an example script in the comments of the Feature request HERE.

Regards,
Earl