Pre-populate the Description field in the Bug issue type

Question

I believe the question field lays it out there, I want to pre-populate the description field within our Bug issue type field when creating the bug. Currently, I have a post-function that populates the information we want in the description field as long as the field value remains empty upon creation.

The team and myself wants to know if this information can be pre-populated.

I found an answer that the ScriptRunner app for JIRA can do this. However, there is no way on earth that we will pay the price the app wants for it's use.

I also do know that I could create a custom field but we would of course 100% prefer this to be in the description field.

Is there a solution outside of scriptrunner/post-function to this problem?

Sergio Govoni · Answer

Hi guys!

We are configuring our Jira Cloud environment and we would like to pre-compile the field description of each new bug issue type.

I read this thread dated 2019.. is there a new solutions for default field Description?

We would like to have something like this:

Thanks in advance!

Sergio

Petter Gonçalves · Answer

Hello Joseph,

Welcome to Atlassian community.

I understand that you would like to pre-populate the description of the ticket in the creation screen before you click to create it, so you can edit the pre-populated text before creating the issue. Have I understood it properly?

Unfortunately, the Behaviors module provided by Scriptrunner plugin is not available for JIRA Cloud.

Investigating a little bit further, I think that maybe PowerScript add-on can provide you this functionality. Please, give it a try and let us know how it goes. :)

Another option would be to use a text custom field instead of the default description on your issues. Custom fields can be configured with a default value which is pre-populated in the issue create screen.

About this sentence:

Currently, I have a post-function that populates the information we want in the description field as long as the field value remains empty upon creation.

Actually, if you are using the post function provided by JIRA Application (Update issue field), it will update the field even if it already has any text added to it.

Let me know if this information helps.