Editing task is not working

ML888

Hi! Editing tasks is not working [suddenly]! 

When I press «Edit» there is an infinite loader and nothing happens.

I've tried to clear all site data, another browsers — no result. Also there are several users in my workspace with the same problem.

It's pretty critical. 

Ismael Jimoh

Hi @ML888 

If this is considered critical, I would recommend raising a ticket directly with Atlassian support.

I see you are on Cloud which make diagnosing equally difficult without logs or more information.

Hence do the following:

1. Go to https://support.atlassian.com/contact/#/
2. Explain what the problem is,
3. Provide details of people it works for and those it does not work for so they can review why this occurs,
4. Let them know when the problem started.
5. Remember raise this as a critical issue.

 

Hope that helps.