How to get a future sprint listed in dropdown to move incomplete items as part of closing a sprint?

Question

I need move incomplete items from a sprint I am closing to an existing future sprint.

Typically, I am able to move incomplete items to either a future sprint, or the backlog, as part of closing the sprint - there is a drop down to select where to move the incomplete items. In this case, the future sprint is not listed in the drop down (and not found in a search).

How can I get the future sprint to display so I can select it and not have to move the items to the backlog and then move them again to the future sprint?

Steve Holland · Answer

only sprints that have not started yet show up in that drop down.  As you can see in this image, we have 3 started sprints, 7 unstarted sprints, and the Backlog.  When i try to Complete any of the started sprints, only the 7 unstarted sprints and backlog show as options.  At least this is the case for my instance (jira cloud)

Kev Burns · Answer

Hi Moran

Did you ever get this resolved? I have the exact same issue. A user can't see all the sprints in the dropdown. However, when I try it i can see everything (but i'm a JIRA admin). I don't know if that has anything to do with it.

Thanks

Kevin

Moran Ressler-Arazi · Answer

hi, @Chris Nicosia, unfortunately, I have the same issue as in the above and would love to know how to solve it,
I opened all of the sprints for the 2022 and cant see all of them in my dropdown or to search them there

so I see most of them but not all of them and if I try to add them in writing they don't appear

attaching a print screen of the dropdown