Is there a way to customize the message generated by JIRA Cloud when access to a project is denied?

Question

Usually project access is controlled by the project lead or an administrator.

Is it possible to customize the access denied message to instruct the user on the available remedies (like for ex., to contact the project lead to be added to the project)?

Scott Richardson_2k20wr · Answer

Note that there could be links from an allowed project to a more controlled project.

Being able to customize the message, similar to customizing a user inviting other users, would be helpful. For example I would like the message to contain a link to a "process page" in Confluence that outlines how to formally request access within a company, such as using Jira Service Management project.

John Funk · Answer

Hi Dinu - Welcome to the Community!

I don't believe that is possible. I tried playing around with different Validators, but not all of them have the ability to do messaging. There might be an add-on app that would help with that.

Typically, if you do not have permissions to create an issue on a project, then the project doesn't even show up on the list to select from the drop down for the project values. Which is what we do. Then part of the education on the user(s) is that if you do not see the project you want, then you don't have permissions to create an issue on it.

I hope that helps!