We want to provide a simple user-friendly interface for non-tech users to create Jira Issues

Question

Please direct me to proper location to pose questions like this for admin of Jira. We want to provide a simple user-friendly interface for non-tech users to create Jira Issues, is there a specific integration flow/URL format that I need to provide to the customer-facing app to enable this? Any details on this would be appreciated

Vlad Spiridonescu · Answer

Yes, really working nicely on the Mobile App for us

Andy - PTC Redundant · Answer

@koteswararao : For many non-tech users I've managed to convince them to use the Mobile App of Jira... super handy, no need for additional development or add-ons and it has a 100% success rate. 
It's also as easy as Click,Click,GO! plus if they're feeling adventurous they can add more details via the 'Show all fields"

Are you non-tech users fellow colleagues, clients, or both??

Andree Lindenblatt _AC Cologne_ · Answer

Hi,

or you can use an Issue collector to add a simple form on any page you are already own, might be the intranet of your company or other pages.

You can find it in the project settings and then use Issue collectors to configure the form you want to have.

or you can use the rest API in your app to create an issue: https://developer.atlassian.com/server/jira/platform/rest-apis/