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Search doesn't include "Story" issue types or custom Issue Types

Jim Evans

/rest/api/2/search?fields=project&maxResults=1000&jql=worklogDate >= "2019-04-07" and worklogDate < "2019-04-10"

Adding the above to my Cloud Jira domain returns Issue Types of Task, Bug, and Sub-Task. It doesn't include Story or custom fields. I confirmed this by creating a "Bug" issue, logging work, and seeing it appear in the results. Then I changed the Issue Type to "Story", refreshed the results, and it was no longer included.

Anyone have any insight?

EDIT: In looking at this some more, it appears adding a "worklogDate" term to the JQL is what results in the "Story" and custom issue types not being included. HTH

Accepted answers

Jim Evans

Atlassian support resolved the isuse. They provided the following information:

We've checked each project's field configuration and then tried to use the hide/show to re-insert them into the field scope. It appears that these fields had a missing field scope, the workaround, provided by the development team, is to re-insert these fields in the field scope using the hide/show option.

All comments

Petter Gonçalves

Hello Jim,

I hope you are having a nice day.

My Stories are been properly displayed when I run the REST API search you mentioned on my personal Cloud site.

That been said, please check the following steps to troubleshoot the problem:

- When you run the search in the Issue navigator directly, it returns the Stories it should?

- The Stories you are expecting to return in the search should be properly configured with a Time Tracking estimation and with some work logged in the time range you specified in the query. Can you please double-check that the issues match both conditions? Usually, Stories are measured in Story Points, which is not related to the Worklog_date field.

- Double-check in the work log tab of the issues (Old Issue view) that the date is a day between the two dates you added in the query

- Is the Time tracking field properly configured in the Project Screens for the Story issue type?

If the steps above don't help, please provide us a screenshot with the time logged for the Stories that should be returned in the query.

Jim Evans

Thank you for your reply. Atlassian support resolved the isuse. They provided the following information:

Jim Evans

Atlassian support resolved the isuse. They provided the following information:

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