Assigned to me Dashboard gadget not updating

Samantha Bragg

Hi,

my Assigned to Me dashboard gadget shows only 3 issues and wont update. An issue search looking for assignee = 'me' finds 36.

I have received email notification that something is assigned to me, my account is not duplicated, I have full access to the issues assigned to me.

If I assign the issues to a colleague, they show up in their gadget but not in mine when they assign them back to me.

I tried deleting and re adding the gadget, but the same list of 3 issues re appeared.

I tried unchecking and re checking the 'update every 15mins checkbox', with no success.

Please can you advise on further potential causes for this problem?

Thank you in anticipation of your help.

 

Aylin Kohls

Hi Samantha.

Assigned to me gadget uses a query that filters not only by assignee but also by resolution (jql is assignee = currentUser() AND resolution = unresolved ORDER BY priority DESC, created ASC); try to execute this jql and then will see where the problem can be.

Regards, Aylin.