When I move an issue from "Done" and re-open it, the strike-through does not go away. How do configure JIRA to make that happen?
Hi
You need to add a post function to the transition from Done to Reopened which does that - you probably already have a transition for it, but just need to add the post function
clear the Resolution field
The transition from done to reopen needs to CLEAR the resolution field. The strikethrough is there because a resolution is set.
Thank you - that did the trick
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