Service Desk Cloud - Registration page in English only

Question

Hello All,

My company must support French, English and Spanish.  We are in Quebec and the first language must be French.  That being said,  the localisation in service desk works great except for the registration page.  It will only show up in English.  No matter what the PC/browser language is set to, it will only come out in English.

We can live with that as long as we can modify the screen to be tri-lingual or as long as the screen can use the browser prefered language.

Can anyone help?

Mike

michel.rail · Answer

Hello Brant,

Thanks for the quick reply.  I’m done for no matter default language I set.  My Spanish friends cannot read French or  English.  My French friends, well, you can see the pattern.

I will open a support call.  I’m sure this is an oversite as everything else on Service Desk is well localized.

Regards,

Mike

Brant Schroeder · Answer

Mike - I don't believe that there is anyway for you to change the page in cloud.  I am assuming that you have already set your default language -https://confluence.atlassian.com/cloud/set-the-default-language-873871361.html  This might get you to French but you would most likely still have the same issue translating back to other languages.

Additionally you can submit a support ticket to Atlassian - https://support.atlassian.com/contact/#/