nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to remove a deleted status from a workflow

Aaron Shumway

I added a status to a draft workflow. Before publishing the workflow, that status was deleted. Now the status cannot be removed from the workflow.

Error message when trying to delete: The Jira server was contacted but has returned an error response. We are unsure of the result of this operation.

First few lines of 375 line long stacktrace in error response:

java.lang.NullPointerException

at com.atlassian.jira.plugins.workflowdesigner.workflow.WorkflowStatuses.verifyStatusCanBeRemoved(WorkflowStatuses.java:269)

at com.atlassian.jira.plugins.workflowdesigner.workflow.WorkflowStatuses.removeStatus(WorkflowStatuses.java:160)

at com.atlassian.jira.plugins.workflowdesigner.rest.WorkflowStatusesResource.removeStatus(WorkflowStatusesResource.java:88)

...

It feels like a bug, but is there a workaround that can be done to remove the deleted status?

Accepted answers

Aaron Shumway

Turns out this is a bug in the diagram editor and in the delete status logic. Steps to reproduce:

Using the Diagram editor, edit an active workflow
- It will be in draft edit mode
Add a new status
From the Statuses screen delete the status
- First bug: it thinks the status isn't associated with a workflow, even though it is associated with the draft workflow, so it allows you to delete the status
Try to delete the status from the draft workflow using the Diagram editor
- This fails, but should work even though you can't delete statuses from a draft workflow because the status hasn't been published
- Second bug: the NullReference in WorkflowStatuses.java at line 269

The work around:

Delete the status using the Text workflow editor
- This works because it's using the `workflowStepId` instead of the deleted `statusId`

All comments

Tinker Fadoua

@Aaron Shumway

When a workflow is published you can not delete anything from it.

Make a copy of your workflow.
Copy will be under inactive workflows
Remove the unneeded status
Publish the new workflow

Best,

Fadoua

Aaron Shumway

That's how you would delete a published status, but this was a draft and the status hadn't been published with the workflow.

Tinker Fadoua

Did you try to click on the status and delete it?

Is this workflow published?

Aaron Shumway

Yes, to both questions. I did figure out a work around yesterday, but didn't get around to posting it on here. I'm in the middle of writing it and will have it posted shortly.

Aaron Shumway

Turns out this is a bug in the diagram editor and in the delete status logic. Steps to reproduce:

Using the Diagram editor, edit an active workflow
- It will be in draft edit mode
Add a new status
From the Statuses screen delete the status
- First bug: it thinks the status isn't associated with a workflow, even though it is associated with the draft workflow, so it allows you to delete the status
Try to delete the status from the draft workflow using the Diagram editor
- This fails, but should work even though you can't delete statuses from a draft workflow because the status hasn't been published
- Second bug: the NullReference in WorkflowStatuses.java at line 269

The work around:

Delete the status using the Text workflow editor
- This works because it's using the `workflowStepId` instead of the deleted `statusId`

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud