Mark issue has approved without using Jira buttons

Raynard Rhodes

I would like to mark an issue has being approved without the need for Jira buttons.

For instance, if someone comments "Approved" we have an automation that will transition the issue. The issue will not be recognized as being approved. How can I have jira recognize this issue as being approved? 

If I were to do a JQL search for approved() issues, I would like it to be populated.

Ignacio Pulgar

The automation rule should be set like this:

• WHEN comment added
• IF issue matches "text ~ Approved"
• THEN Auto-approve/decline

Note that the JQL in the IF section may also need to add "...AND status = <status-name>".

Hope it helps.