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What would block issues from showing on a board if they show on the filter?

Judy Gorab

On the Board settings page, under columns, the column 'In Progress' says 13 issues. when you view the board, it only shows 1.

I also checked the filter for the board and it has 13 issues 'In Progress'.

Could this be an issue with the workflow? I noticed on the board filter, when I filter on 'Resolution' and select 'Un-Resolved', issues that have a status of 'In-Progress are not showing.

Accepted answers

All comments

Alexey Matveev

Hello,

Check that you have not enabled quick filters

Judy Gorab

Thank you for the suggestion, quick filters are not enabled.

Nic Brough -Adaptavist-

Might also depend on the board config:

If it's a Kanban board, then "done" issues will not show. This depends on the "sub filter" for the board (as a board admin, see the bottom of the general configuration page). The default filter looks at the fix version - if one is set, the issue drops off the board, whatever the status

If it's a Scrum board, then only issues in the current sprint will show on the board. Check the backlog to see all "open" issues

(Also quick filters was in my notes, but Alexey got there first)

Judy Gorab

Thanks for your reply. It's a Kanban board and the sub filter is empty.

Judy Gorab

Nic Brough -Adaptavist-

If the Kanban sub-filter is empty, then how are you marking things as "done" so they drop off the board?

That could answer why they are missing.

Judy Gorab

I have a column for all 'done' issues.

'done' issues are not the problem. It's the 'In-Progress' that are not showing.

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